Briefing and working paper 70
The third sector delivering employment services: evidence review
TSRC has been conducting ongoing research into the third sector’s involvement in the provision of employment services. Our initial evidence review collated evidence about the sector's experiences and explored the main areas of controversy. The review found that the Work Programme can be seen as a major acceleration of the previous government’s policy model. This model is based upon a small number of large government contracts, greater flexibility for providers and payment contingent on results.
It highlighted fears that the third sector is being squeezed out of employment services provision, reports of unfair relationships between third sector subcontractors and prime providers, and concerns that the hardest to help individuals are not sufficiently provided for by current policy.
The review questions whether the programme’s framework will allow TSOs to fulfil their potential in this area. It also highlights the need to know more about third sector delivery of employment services, in particular what organisations are involved and what value they provide.
James Rees, Rebecca Taylor, Christopher Damm